Post by Maya D.
Our
current internet connection sucks (PLDT!) so when I found out that
Converge was available in our area, I signed up right away.
10/23/17 -
I called Converge’s hotline number to inquire about their plans. (I
also contacted them via Facebook but it took them days to reply back).
I chose their cheapest fiber plan - FIBERX 1500 (speed up to 25 mbps and no data cap)
10/24/17 - The CSR sent me the application form and other requirements via email.
10/26/17 - I submitted the requirements. (Instead of just one, I sent in 2 government ID just in case)
10/28/17 - I received an email that my application will be validated within 2-3 days.
10/31/17 - My requirements and documents are validated and the next step is the initial payment for the installation.
*I was exchanging emails using my 2nd gmail account but I received the validation email in my 1st gmail account so I kept sending them emails to ask about an update on my application. I also called their hotline again.
11/2/17 - They sent the validation email on my 2nd gmail account. It contains the necessary payment information.
11/3/17 - I paid the initial amount of 4,000php.
11/6/17 - After 3 days, installation complete! The whole process took less than an hour.
