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Tuesday, February 13, 2018

Passport renewal at DFA (Personal Experience)


Post by Maya D.

This link has very comprehensive details about applying and renewing Philippine passport:

I also want to share my own experience when I renewed my passport:

01/14/2018 - I finally secured an appointment slot through the official website (https://www.passport.gov.ph/appointment)


I was able to get it after weeks of checking the site regularly even during midnight hours, that’s when a few dates opened up and I booked a slot right away.

Reserving an appointment online is free but I admit I was tempted to book through a travel agency instead because I was getting really frustrated and I was worried that I might not secure an appointment online. Luckily, I opted to be much more patient instead and it paid off!

*Checking the website after, I can see that it’s better to book anytime after 12pm. For some reason, there are slots during this time and usually there are none during afternoons and at night.









01/29/2018 - Passport day! My appointment is on 10am at DFA Manila - Aseana. I arrived at exactly 9:20am.

*It’s better to get there an hour before your scheduled time but not more than 2 hours because they’re not gonna let you in if you’re too early. When I arrived at the entrance, there was a guy in the other line and he was told by the guard to come back later since his appointment time is 1pm.

The guard at the entrance checked my printed application form (for appointment date and time) and a valid ID (I used my digitized postal ID). I was let in and told to sit at the waiting area, at the right side. There are chairs and 2 signs (one for 10am and the other for 11am). I sat at the area where the 10am sign was placed. I, along with other applicants, waited and a few minutes before 10am we were told to line up and we entered the building.

Next step is the verification process where officers are gonna check if you have a valid online appointment on that day. After, we lined up again and told to proceed to Door 1, which is at the back of the building. We went up the 2nd floor where we sat again and waited for another verification process, this time it’s for the documents for passport application and renewal.

*There’s a separate verification area for OFWs.

My verification process took less than 5 minutes since I’m only renewing my passport. The officer didn’t even check my IDs or any of the supporting documents I brought (Police clearance, NBI clearance, NSO birth certificate and Transcript of Records)

*I brought a lot of supporting documents just in case.

*I also noticed that a few applicants (new passport) were turned down because they lacked necessary requirements (mostly a valid ID). They were advised to come back again after securing their requirements.

The officer only asked for my current passport. After checking he punched it to render it invalid and he also asked if I wanted my passport to be processed regular or expedited. I chose regular since I don’t need it right away.


I was given a piece of paper with my passport processing details and told to proceed to the Payment area next. I lined up, paid 950php and I was given the receipt. Next, I went to a table next to the Encoding area to get a number. I sat and waited for my turn which took about 20 minutes.

*There were a lot of applicants on that day, there were not enough chairs in the waiting area.

During the encoding process, my picture was taken so were my fingerprints and signature. And the officer had me checked my personal details to make sure everything was correct. The whole process took less than 5 minutes. Last step I did was to proceed to the Delivery area next to the Payment area so I could have my passport delivered.

*This is optional and you could just opt to pick up your passport in the DFA office once it’s available.

I chose to have it delivered since I went through the Releasing area before and saw a lot of people there and thought it was such a hassle and since the delivery fee is only 150php. I paid that amount and after checking that the officer inputted my contact details and address correctly, I was done!

The entire process took less than 2 hours and I was out of there before 12pm.

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